Thank you for shopping at Iloxe.co.uk. Our online shop provides unique fashion Sweatshirts and Hoodies. Our team inspect each product before packaging to ensure maximum customer satisfaction. If you are not entirely satisfied with your purchase, it is easy to refund. Simply follow the instructions, and contact us using our contact us form and we will try our best to meet your request.

You have 30 days from the delivered date to request a return, please contact our Customer Care team for return instructions and return center address.

Fast Refund: Send the returned purchase in its original packaging with the original label back to our return center. We will issue a refund to your original payment method within a few business days.

Returns Conditions:
-Purchases can be returned within 30 days from the delivered date.
-Items must be unused, undamaged, and in original packaging with all the original labels, ensure that all articles in the package are intact!
The buyer should use the pre-paid shipping label, that we will provide by email at the moment, when we get the return request.

Purchase Not Eligible for Return
-Final sale/Clearance item(s) is not eligible for return

How to Make Your Return:

-Go to contact us page, then send us a message about your return request, we will reply within 12 hours.

-Once we send you the pre-paid shipping label, you can ship the product back to us.

-We will issue a full refund once we receive the returned item.

-We’ll email you once we have processed your refund.

-Please note, the refund may take few business days to appear in your bank.

Contact us
If you have further questions / issues, please don’t hesitate to contact us at [email protected].